Free delivery for UK customers is sent via Royal Mail 2nd Class postal service. To receive free delivery your basket total must be over £25 after any discount codes have been applied.
The Roasting & Delivery Process
We aim to dispatch your order the same or next day. However, as we want you to receive the freshest possible coffee, there can sometimes be a small delay, in which case we will notify you. Our working days are Mon – Friday (excluding bank holidays).
Postal company lead times
Royal Mail 1st Class 1-2 days delivery aim
Royal Mail 2nd Class 2-3 days delivery aim
Parcel Force – Next Working day (Mon to Fri only)
Items will be posted to the address received during the checkout process.
Damaged or Incorrect orders
If your order arrives damaged or is incorrect, please let us know straight away and we will either arrange a replacement or refund.